Privacy Policy

NZ Investment* and its related entities (referred to as we, our, or us) are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and manage your personal information.

*NZ Investment refers to the franchisee operating a NZ Investment franchised business associated with this website.

What is Personal Information?

Personal information is defined under the relevant legislation as any information or opinion that can identify you. This includes your name, address, telephone number, email address, and profession or occupation. If the information identifies you, or you can reasonably be identified from it, it is considered personal information.

What Information Do We Collect?

We may collect the following types of personal information:

  • Your name, mailing or street address, email address, and telephone number
  • Your age, birth date, and gender
  • Your profession, occupation, or job title
  • Additional information provided by you directly (e.g., via website forms, phone calls, or surveys)
  • Information provided indirectly through website usage or interactions with our representatives

We may also collect non-personal information that does not identify you, such as anonymous survey responses or aggregated website usage data.

How Do We Collect Personal Information?

We collect personal information directly from you unless it is unreasonable or impracticable to do so. Collection methods include:

  • Your use of our website
  • Phone calls, letters, emails, or faxes
  • Conversations with our representatives
  • Completing forms, surveys, or entering competitions
  • Feedback submissions or complaints

Additionally, we may collect information from third parties such as:

  • Credit reporting agencies, law enforcement, or government entities
  • Your representatives (e.g., lawyers, accountants, financial advisers)
  • Publicly available sources
  • Other organisations with your consent

Why Do We Collect Personal Information?

We collect, hold, and use personal information to:

  • Provide products and services you request
  • Respond to inquiries, provide advice, or send communications
  • Allow access to secure areas of our website
  • Improve our website’s performance and functionality
  • Conduct administrative, marketing, and research activities
  • Comply with legal and regulatory requirements

We may also use your information to send you direct marketing materials about our products or services (see below for more information on opting out).

Disclosure of Personal Information

Your personal information may be shared with:

  • Our employees, contractors, and service providers (e.g., IT administrators, accountants, solicitors, and couriers)
  • Our franchisor and related corporate entities
  • Suppliers and third parties with whom we have business relationships
  • Any party with your express consent

We may also combine your information with data from related corporate entities to improve our services.

Direct Marketing Communications

We may send you marketing materials via mail, SMS, email, or other means, in compliance with the Spam Act 2003 (Cth). You can opt out of receiving these communications by:

  • Contacting us directly (see details below)
  • Using the “unsubscribe” link in marketing emails

Accessing and Correcting Your Information

You can request access to your personal information at any time. We will provide access where permitted by law, and may charge a fee for administrative costs.

If your personal information is incorrect, incomplete, or outdated, you can request that we update or amend it. We will assess your request and make the necessary updates.

Complaints About Privacy Breaches

If you believe we have breached your privacy, please contact us with details of the incident. We will investigate your complaint in accordance with our complaints handling procedures and respond promptly.

Overseas Disclosure of Personal Information

We may share your personal information with related corporate entities and service providers located outside Australia. This includes data hosting providers and cloud services that may store data in multiple countries.

We take reasonable steps to ensure that these entities comply with applicable privacy obligations.

Security of Personal Information

While we strive to protect your personal information, the internet is inherently insecure. We cannot guarantee the security of any information transmitted to us online. Any online transmission is at your own risk.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing any personal information.

Contact Us

If you have questions, feedback, or concerns regarding this Privacy Policy, please contact us:

  • Level 12, 175 Queen Street Auckland, New Zealand

  • +64 22 500 0130

  • projects@nzinvestments.co.nz

Changes to This Privacy Policy

This Privacy Policy may be updated periodically. The latest version will be available on our website.